Refund policy

OUR MONEY-BACK GUARANTEE

1. Hassle-Free Returns
2. Risk-Free Online Purchasing
3. Full Refund On Return Of Goods

Returns:

Our policy lasts 30 days

If a product gets damaged or was faulty upon a delivery; We offer 100% refund.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process:

Notes:

Please do not send your purchase back to the manufacturer.
Several types of goods are exempt from being returned.
Perishable goods cannot be returned.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

<Return information by product category>

Stationery & Office Supplies
The item must be returned in its original condition, including all original packaging and materials (manuals, accessories, etc.)
Any item which is used or damaged will not be accepted.

Electronics and Mobiles and Electronics Accessories
The product must be returned with the original packaging, sealed, and unopened.
If the product has been used, or the product’s original box was opened, or the original seal was removed, we will decline the refund and return the product back to you unless there is a manufacturing defect.
If the product is not working due to a manufacturing defect, the original box, information booklet, and all other accessories must be returned too.

Tools & Home Improvement
The item must be returned in its original condition, including all original packaging and materials (manuals, accessories, etc.)
Any item which is used or damaged will not be accepted for return.

Sports & Outdoors
Products eligible for return can be returned only if the product is not used and is in the original packaging.

Home & Kitchen
Furniture and large home appliances are not eligible for return.
Home decor products are accepted for a return only if the product is unopened, free from any damage, and must be in the original packaging.
Unwrapped bedding products will not be accepted for return.
Products that have been used, altered, assembled, or installed will not be accepted unless they are defective.

Toys & Games
Dressing up costumes are non-returnable
Toys and Games that are used, activated or missing parts will not be accepted for return

Baby Products
Hygiene-related products, feeding & training accessories, diapers and accessories, bath care, and medical treatment products are not eligible for return.
Baby products eligible for return must be returned with the original packaging, sealed, and unopened.

Automotive
The product must be returned with the original packaging, sealed, and unopened.
If the product has been used, or the product’s original box was opened, or the original seal was removed, we will decline the refund and return the product back to you unless there is a manufacturing defect.
If the product is not working due to a manufacturing defect, the original box, information booklet, and all other accessories must be returned too.

Beauty and Health
Hair and personal care, vitamins-dietary supplements and sports nutrition products are not eligible for return.
Beauty (Cosmetics, Skin Care, etc.), fragrances and Health products that are opened or used will not be accepted.

Pet Supplies
Products that are eligible for a return, unused, and in the original packaging can be returned. It must be in the same condition as the customer received it.
Perishable goods such as food treats and supplements cannot be returned.

Fashion
Apparels such as underwear, lingerie, swimwear, bra, socks & tights are not eligible for return.
Apparel products are eligible for return only if they are unused, unworn, unwashed, undamaged, with all their labels and tags completely intact, in original packaging.
Footwear, eyewear, watches, bags & luggage must be returned in their original packaging with all tags completely intact.

Books
Books that are eligible for return will only be accepted if unused, not torn, or damaged, and in their original condition.

Grocery
All Grocery items are non-returnable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet,
please contact us

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact us

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Change of mind

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Return Shipping
To return your product, send us an email at: Contact us